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Contact Us

Contact Us

If you have any questions about Famiware products, your order, shipping, returns, refunds, or other customer service matters, please contact us using the information below.

Company: HOMEPORT LIMITED 
Address: Room 03, 38/F Sunshine Plaza, 353 Lockhart Road, Wanchai, Hong Kong
Email: service@famiware.com

Due to time zone differences, email inquiries are generally answered within 24 hours on business days.

For order-related inquiries, please include your order number in your message so that we can assist you more efficiently.

Thank you for choosing Famiware.

We’re Here to Help

Questions about an order, caring for your dinnerware, or choosing a set? The Famiware team is here to help. We usually reply within 24 hours on business days.